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Visual Voice Messaging

View voice mail messages as text on your Blackberry, Treo, computer or cell phone.

Ideal for small business owners, entrepreneurs and busy professionals, scan messages quickly to locate the most urgent.

Text is searchable using text searching tools, perfect for the legal and medical industries.

Sort, copy, paste, print and forwarding features.

Messages transcribed at the low rate of 30¢/30sec of each message, and 4¢/6sec increments thereafter. The cost for recorded conversations transcribed is 50¢/message.

Now, you can easily add the convenience of converting voice mail to text to all of your business locations and for everyone in your company. Telephony Office-LinX Unified Communications platform combined with PhoneTag voice mail-to-text services delivers unified access and management of all your communications.visual voice messaging inbox

Esna Technologies Inc. (Esnatech) and PhoneTag, formerly known as SimulScribe, the largest provider of voicemail-to-text services and visual voicemail applications, have partnered together to deliver full voice-to-text transcription services for users of the Telephony Office-LinX unified communications platform. The Telephony Office-LinX platform from Esnatech provides seamless unification of telephony, mobility, messaging, and enterprise presence that enable companies to cost effectively change they way they communicate from latent inbox response to proactive real time live communication. Now they will be adding the ability for users to read their voicemail and recorded conversations from email and wireless email devices by embedding the market leading technology services from PhoneTag.

Merging the power of the Esnatech application server with the advanced functionality of PhoneTag’s speech-to-text services makes Telephony Office-LinX the most complete platform in the industry today. Offering a wide range of out-of-the-box unified communication applications such as:

  • Unified Messaging
  • Fixed-to-Mobile Convergence
  • Enterprise Presence
  • Instant Messaging
  • SMS Messaging
  • Fax Server
  • IVR
  • Speech Recognition
  • Call Routing
  • NEW Automated Voice-to-Text Transcription Services
  • All in a single platform solution

Speech-to-Text services from Telephony Office-LinX offer a simpler way to handle voice mail. Telephony Office-LinX automatically converts your voice mail into text and delivers it directly to your office, voice mail, mobile phone, Blackberry, Goodlink enabled phone and/or your e-mail account, so you can read your voice mail.

Save time and money by instantly seeing who called you, reading what they have to say; whether you are sitting in a business meeting or traveling on the road. Your voice mail functionality does not change; it can still be listened to and stored for later use.

Telephony Office-LinX works with all major phone systems and IP PBXs such as, Cisco, Avaya, Nortel, Siemens, Mitel, Intertel, Iwatsu, Toshiba, Panasonic, Shoretel etc.visual voice messaging blackberry

Use Telephony Office-LinX to unify your mobile and work phones into one unlimited voice mailbox. With Telephony Office-LinX you can read every voice mail that comes into any of your office DID or extension – from anywhere.

Adding the PhoneTag services to the Telephony Office-LinX platform will extend visual messaging capabilities to their already robust unified messaging services that interoperate with all the major GroupWare solutions such as Microsoft Exchange, IBM Lotus Domino, Novell GroupWise and Google Applications.

The NEW speech-to-text services will be available as BETA for all Esnatech customers beginning June 2008. It will be a part of the Telephony Office-LinX version 7.1, service pack 1.

Benefits

  • Read voice mail on your mobile phone, portable device and/or e-mail
  • Whether you are in a meeting, traveling or on the golf course, you can instantly see who has called, what they’ve said and you won’t have to listen to all of your messages to find out about an urgent missed call.
  • Use e-mail client or Telephony Office-LinX Web Client access to search, sort, archive and delete voice mail just like e-mail
  • No need to write down information from a voice mail, like important numbers, names and addresses – they are easy to find, access and will never get lost
  • Respond in text by forwarding the message to another person
  • Voice mail delivered as text when you are roaming, saving you money
  • You can still listen to the message as an audio file that is sent direct to your e-mail or dial into the voice mail system
  • Keep the same voice mail functionality that you are used to: all dial-in voice mail functionality stays the same
  • Use voice mail as a personal dictation service to take notes and build to do lists
  • Enable distribution lists to send out voice tasks to a large list of customers, staff and suppliers by simply picking up the phone and speaking

A business executive spends an average of 45 minutes per-week checking voicemail; that's three hours per-month, per-person spent on non-revenue producing activity. Telephony Office-LinX is a business productivity tool; the Visual Voice mail service allows users to spend less time checking voicemail, and more time closing deals. The service enhances CRM because names, numbers and calls are all stored and searchable via The TOL web client and Synced to popular email platforms such as MS exchange and Google applications. Being able to respond to time sensitive voicemail as quickly as possible will increase productivity and revenue. Telephony Office-LinX is integrated with all Major phone systems and business applications such as Cisco, Avaya, Nortel, Microsoft, Google, Salesforce.com, etc.

Visual Voice Messaging – Voice Recognition Services help businesses

Voice-to-text transcription is becoming one of the more useful technology tools available to businesses of all sizes. Now, reading your voice mail is quickly becoming the “gotta have” features for cell phones, Blackberry®, Treo™, Windows® Mobile and laptops.

How it Works

Esnatech Visual Voice Mail Services works when a Telephony Office-LinX user receives a voice message at their office. The message is sent through the voice recognition process powered by PhoneTag™. A text version of the message is generated, which is then sent, along with the original recorded wave file to the user’s voice mailbox, which is instantly synchronized with their e-mail, mobile phone, or just left as a text message. The entire voice-to-text process takes between 2-5 minutes, depending on the length of the message.

Benefits to Business

Now you can Read Your Voice Mail, instead of just listening. Think about the benefits Visual Voice Mail offers business people.

  • You have an important presentation and are waiting for a call from your office with information you need. You get lots of voice mail messages and instead of the onerous task of listening to each and every one; you can scan the voice-to-text content with your handheld and find just the message you need.
  • Because you can now Read Your Voice Mail messages, you will never again have to sit through idle chitchat to get to the critical ones.
  • TalkText allows your to Read Your Voicemail messages on any mobile phone, laptop or desk computer
  • No need to take notes from your voice mail because the integrated PhoneTag service delivers your message as a text file which can be sorted, cut and pasted, forwarded and printed. You can use common search tools to look for specific content. With Speech-to-Text integrated services, you can have a virtual secretary. Dictate e-mails, leave messages and send yourself memos which can then be filed or forwarded.
  • Copy phone numbers right into your address book (computer or phone)

For more information, view the PowerPoint

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©2008 Esna Technologies Inc. Telephony Office-LinX is a trademark of Esna Technologies Inc. All other trademarks, or registered trademarks are the property of their respective owners.